We’ll walk you through our return policy, how to start a return, and what to expect during the process. Find out about return shipping, timeframes, and any exceptions to ensure a smooth and hassle-free experience.
Due to sanitary and other reasons, all sales, including and without limitation of wax, soap products, fragrance oils, liquid dyes, vybar, stearic acid, wicks, and any used items are final and may not be returned, exchanged or refunded unless a partic
Please reach out to Customer Care. Most items are not returnable, we will work with you on a case by case basis and give you return instructions if we accept the return. If a return is authorized, it is the customer's responsibility for return shipm
In instances where we made a mistake, we will pay for the item to be returned. Please reach out to Customer Care to determine next steps for your challenge. You can contact The Flaming Candle at: 770-505-4999 - Monday - Friday (9:00AM - 3:30PM EST).
We offer store credits for authorized returns. Please reach out to Customer Care to determine next steps for your challenge. You can contact The Flaming Candle at: 770-505-4999 - Monday - Friday (9:00AM - 3:30PM EST). Email us at info@theflamingcand
We take pride in offering products with unsurpassed quality. We have hundreds of thousands of real customer reviews available on our product pages that will assist you in making informed buying decisions. Since our products are used to produce cosmet
Please reach out to Customer Care. Most items are not returnable, we will work with you on a case by case basis and give you return instructions if we accept the return. If a return is authorized, it is the customer's responsibility for return shipm
Log in to account to view. Once logged in, it will appear as a banner across the top of the website. The option to apply any remaining balance of a gift card and/or store credit will be preselected at check out.
Due to sanitary and other reasons, all sales, including and without limitation of wax, soap products, fragrance oils, liquid dyes, vybar, stearic acid, wicks, and any used items are final and may not be returned, exchanged or refunded unless a partic
Once an order is placed and accepted, it cannot be cancelled by you. Exceptions will not be made to this cancellation policy. Any additions to an order will be treated as separate orders and assigned a separate order number. It is crucial that you do