Where does The Flaming Candle ship?Updated 4 months ago

The Flaming Candle ships within the US, Canada and Internationally.  We also ship to APO addresses.

International shipping

Many of our international customers choose to use a freight forwarder to facilitate their orders. When completing your information, make sure that you use the shipping address that your freight forwarder has provided to you.  The Company will not be responsible for any matters relating to your use of a freight forwarder, including, without limitation, problems with customs, damages caused by your freight forwarder, lost deliveries, or any other regulations that are mandated by your country.  

The Company will not provide refunds or replacement orders for any orders that ship via a freight forwarder. If customs are needed and package is returned you are responsible for paying customs.

We are not responsible for conversion rates from us dollars to other currencies

We are not responsible for any items/packages that do not get through customs.

We are also not responsible for any taxes, duties or other fees associated with international shipping. All international orders are insured up to $100 automatically. In the event of a lost or damaged package, please contact us as soon as possible.

Some items cannot be shipped internationally due to shipping restrictions- you will be notified either:

1) By the system at the time of order that one or more items cannot ship. Simply remove those items and the shipping option will appear.

2) By email after the order is placed. The item(s) that cannot ship will be refunded and the rest of the order shipped out.

We may require additional information on some international orders.

The Flaming Candles currently does not ship to the following countries:

Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Russia.

Shipping to Canada

Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g., excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.