My package is lostUpdated 4 months ago

We understand how crucial your order is for you, that's why The Flaming Candle offers detailed tracking information under your Account in Orders section. Select the order number you wish to track and the tracking information will be provided on the bottom right. Or check out the tracking email we emailed to you with the email that’s associated with your Account.

Occasionally, couriers might mistakenly mark your order as delivered when it's still on its way. If you haven't received your order, try checking with neighbors or someone who might have accepted it for you. If you still can't find it, please wait a full 24 hours before contacting us to file a claim with us.