The Flaming Candle logo
The Flaming Candle logo

All articles

Do you ship pallets or mixed pallets?Updated 6 months ago

Bulk Program Details


Freight
You will be contacted by our freight specialist to discuss your freight needs for large/bulk/special orders.  You will incur all costs for outgoing freight as outlined and communicated to you by our freight specialist.

Product ETA Communications
A Customer Service Rep will work with you on any bulk or special-order ETA’s.

Payment for Bulk Orders
All orders must be paid in full before we can process the order. We accept MasterCard, Visa, Discover, American Express, PayPal and a variety of other payment methods.

By doing business with us, you are authorizing us to charge handling fees to the payment method used to pay for the product order.

Lead-Times for Bulk Orders
To keep prices as low as possible, we do not stock Bulk inventory. All bulk sizes have an advertised lead-time. Lead-times vary by manufacturer and can change with little notice throughout the year (based manufacturing schedules). If our regular stock is in an “overstock” situation, we will pull from our stock inventory and ship the order.

Canceled Bulk Orders
Since Bulk sizes are special orders with the manufacturer, all canceled orders will have a 50% cancelation fee.

Returns
No refunds or returns on Bulk sizes

For additional questions regarding the Bulk pricing program please contact customer service via phone or email us at [email protected] 



Was this article helpful?
Yes
No