# Can I exchange my items instead of returning them?

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Source: https://help.theflamingcandle.com/en_us/can-i-exchange-my-items-instead-of-returning-them-Sy1hInxwMg

Last updated: 2026-08-17T16:28:23.323Z

Please reach out to Customer Care.  Most items are not returnable, we will work with you on a case by case basis and give you return instructions if we accept the return. If a return is authorized, it is the customer's responsibility for return shipment costs.

You can contact The Flaming Candle at: 770-505-4999 - Monday - Friday (9:00AM - 3:30PM EST) 

Email us at [info@theflamingcandle.com](mailto:info@theflamingcandle.com)

Send us a note via our web [Contact Page](https://www.theflamingcandle.com/contact-us/)